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Terms of Service

Read the terms for using PuzzHQ, including puzzle walkthroughs, search tools, games, comments, user submissions, third-party content, and acceptable use.

Terms of Service

Last updated: September 21, 2026

These Terms of Service govern your use of PuzzHQ, including our website, puzzle walkthroughs, level solutions, search tools, online puzzle experiences, articles, comments, and other features available through PuzzHQ.

By using PuzzHQ, you agree to these Terms.

1. About PuzzHQ

PuzzHQ is a puzzle help and discovery platform.

Depending on the game or feature, PuzzHQ may provide:

  • game walkthroughs and level solutions;
  • video walkthroughs;
  • puzzle and strategy guides;
  • tools for finding the correct walkthrough;
  • screenshot-based puzzle search;
  • puzzle-information search;
  • online puzzle games and interactive tools;
  • walkthrough update requests and subscriptions;
  • comments and community discussions; and
  • other puzzle-related resources.

Features may be added, changed, removed, or updated over time.

2. PuzzHQ is an independent service

Unless explicitly stated otherwise, PuzzHQ is an independent website and is not affiliated with, endorsed by, sponsored by, or operated by the developers or publishers of the games covered on the site.

Game names, trademarks, artwork, screenshots, videos, characters, and other intellectual property associated with third-party games belong to their respective owners.

References to games and related material are provided to identify the games, puzzles, or levels being discussed.

For technical problems with a game itself, such as crashes, purchases, account problems, or installation issues, you should contact the game's developer or publisher.

3. Walkthroughs and puzzle information

PuzzHQ tries to provide useful and accurate walkthrough information, but puzzle games can change.

Game developers may:

  • change level numbers;
  • rearrange puzzles;
  • reuse puzzle layouts;
  • modify game mechanics;
  • release different versions of a level;
  • run experiments or regional variants; or
  • update their games without notice to PuzzHQ.

As a result, a walkthrough identified by a particular level number may not always match the puzzle currently shown on your device.

PuzzHQ may provide search tools, screenshots, puzzle descriptions, or other methods to help identify the correct walkthrough.

We do not guarantee that every walkthrough will be available, current, complete, or suitable for every version of a game.

4. Search tools

PuzzHQ may provide different ways to find a walkthrough.

These may include searching by:

  • level number or level identifier;
  • information appearing inside a puzzle; or
  • a screenshot of the puzzle.

Search results are intended to help you locate likely matching content. A result does not guarantee that the suggested walkthrough is the exact puzzle displayed on your device.

When submitting a screenshot, avoid including unrelated personal, confidential, or sensitive information.

Information about how search data is handled is described in our Privacy Policy.

5. Online games and interactive tools

PuzzHQ may provide games, solvers, calculators, interactive puzzle tools, or other playable experiences.

Some may be developed or operated by PuzzHQ. Others may be embedded or provided using third-party services.

Availability, functionality, scoring, game state, or compatibility may change over time.

Do not rely on a PuzzHQ game or interactive tool as a permanent storage location for important information or game progress unless the feature specifically states otherwise.

6. Walkthrough requests and update subscriptions

If a walkthrough is unavailable or appears outdated, PuzzHQ may allow you to request a new walkthrough or request an update.

Submitting a request does not guarantee that:

  • a walkthrough will be created;
  • an existing walkthrough will be updated;
  • the request will be completed within a particular period; or
  • a particular solution will remain available indefinitely.

You may also be able to subscribe to a request and receive a notification when relevant content becomes available.

Subscriptions and notifications are convenience features and should not be treated as guaranteed delivery services.

7. Comments and community content

Some PuzzHQ pages may allow visitors to submit comments or replies.

When you submit content, you are responsible for what you post.

You must not submit content that:

  • is unlawful;
  • threatens or harasses another person;
  • contains spam or deceptive promotions;
  • impersonates another person or organization;
  • contains malware or attempts to interfere with the site;
  • infringes another person's intellectual property rights;
  • exposes private or confidential information without permission; or
  • is otherwise intended to abuse or disrupt PuzzHQ.

PuzzHQ may review, approve, hide, reject, mark as spam, or remove submitted content where appropriate for operation and moderation of the service.

PuzzHQ may also restrict a visitor from submitting additional comments when necessary to address abuse or misuse.

Comments represent the views of the people who submitted them. PuzzHQ does not necessarily endorse advice, opinions, links, videos, or other information submitted by visitors.

8. Content you submit

You retain whatever rights you otherwise have in content you submit to PuzzHQ.

By submitting content that is intended to appear publicly on PuzzHQ, such as a comment, you give PuzzHQ permission to store, process, display, reproduce, and technically adapt that content as reasonably necessary to operate the relevant feature.

For example, PuzzHQ may need to store and display a comment, associate it with a walkthrough, format it for different screen sizes, or retain it as part of an existing discussion.

Do not submit material unless you have the right to submit it.

Feedback, walkthrough reports, support messages, and similar private submissions may be used to operate, troubleshoot, and improve PuzzHQ.

9. Acceptable use

You may use PuzzHQ for normal personal access to its content and features.

You must not intentionally:

  • interfere with the operation or security of PuzzHQ;
  • attempt to gain unauthorized access to systems or private information;
  • bypass access controls, rate limits, or security protections;
  • submit automated requests that materially disrupt the service;
  • manipulate walkthrough request, voting, comment, or like systems;
  • use PuzzHQ to distribute malicious software;
  • scrape or extract the service in a way that causes unreasonable load or circumvents technical restrictions; or
  • use PuzzHQ for unlawful activity.

PuzzHQ may restrict access to features or take other reasonable measures when necessary to protect the website, its visitors, or its infrastructure.

10. Third-party videos, websites, and services

PuzzHQ may contain or embed content supplied through third-party services.

Examples may include:

  • YouTube videos;
  • externally hosted game content;
  • Bunny Stream video delivery;
  • links to game developers;
  • links to app stores; and
  • other third-party websites or services.

Third-party services operate under their own terms, privacy policies, and technical rules.

PuzzHQ does not control the availability, security, content, or practices of third-party websites and services.

Following a link or interacting with an embedded third-party service may cause you to interact directly with that provider.

11. Intellectual property

Except for third-party material, the PuzzHQ website and the original material created for PuzzHQ may be protected by copyright, trademark, or other intellectual property laws.

This can include PuzzHQ's:

  • branding;
  • original written guides;
  • site design;
  • software;
  • interactive tools; and
  • original graphics or other materials.

These Terms do not transfer ownership of PuzzHQ intellectual property to you.

You may use publicly available PuzzHQ content for ordinary personal use through the website. These Terms do not grant permission to republish, commercially redistribute, clone, or represent PuzzHQ content as your own where permission would otherwise be required.

PuzzHQ respects the rights of copyright owners.

If you believe material available through PuzzHQ infringes your copyright, please use our DMCA Policy and the process described there.

A copyright complaint should identify the relevant material clearly enough for us to review the request.

13. Availability and changes

PuzzHQ is continually developed.

We may change:

  • website functionality;
  • walkthroughs;
  • search systems;
  • games;
  • page layouts;
  • comments or notification features;
  • supported third-party services; or
  • other parts of the service.

We may also temporarily or permanently discontinue a feature.

We do not guarantee that PuzzHQ or any particular piece of content will always remain available.

14. No guarantee of puzzle results

PuzzHQ provides walkthroughs, guides, search results, games, and other information to help users with puzzle games.

Results may vary depending on the game version, device, region, game update, puzzle variation, or other factors outside PuzzHQ's control.

You are responsible for deciding whether a suggested move, solution, strategy, or third-party resource is appropriate for your situation.

15. Service provided as available

PuzzHQ is provided on an "as available" basis.

While we work to maintain a useful and functioning service, interruptions, inaccuracies, outdated walkthroughs, broken links, unavailable videos, technical errors, or other problems may occur.

Nothing on PuzzHQ guarantees uninterrupted access to the website or perfect accuracy of every piece of information.

16. Privacy

Use of PuzzHQ is also subject to our Privacy Policy.

The Privacy Policy explains how information may be processed when you use features such as anonymous visitor functionality, walkthrough requests, comments, screenshot search, notifications, Web Push, analytics, and contact forms.

17. Changes to these Terms

PuzzHQ may update these Terms as the website and its features change.

When these Terms are updated, the "Last updated" date at the top of this page will be changed.

Continued use of PuzzHQ after updated Terms become effective means that your future use of the service is governed by the updated Terms.

18. Contact

If you have a question about these Terms or PuzzHQ generally, use the Contact page.

Copyright-related requests should follow the process described in the DMCA Policy.